Delivery/Shipping Policy

Cookie Expressions & Park Edge Sweet Shoppe offer a variety of shipping options to meet your needs.  We offer various shipping options to have your item delivered anywhere in the United States.

Nationwide Delivery
All shipments will be sent via Priority Mail or UPS. We do not deliver on Saturdays or Sundays. If you have a special request, please call 716-824-0228. 

Orders must be received by 11:00am EST to be shipped the same day. 
Only shipments within the United States can be made at this time.
Shipping and handling charges are based on the service selected.

Flat Rate Ground Shipping ( 1 - 5 Business Days

Terms and Conditions
Every effort is made to ensure that your items are delivered to your satisfaction.  However, some delivery issues may be out of our control.  Certain delivery limitations exist.


For this reason, we have the following policies regarding shipments of our bouquets and baskets:

  • Bouquets that are sent to businesses require a signature and we must have the recipient's name, department and street address of the business to ensure delivery.
  • Bouquets being shipped to residential addresses are delivered with no signature required. If no one is home, UPS or the USPS will leave the package in a safe place at the home. We assume no responsibility for the packages that are left, although problems are almost unheard of. (If the courier determines that the area is unsafe, they may, at the discretion of the driver, choose to not leave a package.  In that event, the driver will leave a note posted to the door to contact the courier.)
  • If a package is returned to us for reasons such as refusal and incorrect address, the charges are not refundable.
  • We do not refund money on hospital deliveries. If you ship to a hospital, it is at your own risk. In this situation, most of our delivery problems involve hospitals not getting gifts to a patient before they leave the hospital.
  • Package processing at large office buildings, hospitals, colleges or universities may create delivery delays.
  • In cases when we deliver to large offices or buildings we suggest you contact the recipient and let them know a package is arriving. Many companies have one central location for deliveries and that department is responsible for getting the package to your recipient once it is delivered.
  • We also recommend that you make sure the person you’re buying the item for is actually going to be in the office; we cannot be responsible if a person has left early for the day and does not receive their bouquet on the day you requested.
  • Since the cookies and candy are perishable items we can not take a return. If an item is returned for any reason and needs to be re-shipped, we will not use the same cookies and may charge for new cookies to be used in the gift. This is a health safety issue and it is important that the recipient receives fresh cookies.
  • Local hand delivery is done within approximately a 15 mile radius from our shop. Outside of 15 miles additional charges may apply.